Instructions and Training for Campaign Coordinators

Coordinator Training

Coordinator Pamphlet
Click to see Coordinator Suggestions Pamphlet

A classroom training is held in August, about a month before the Lend A Helping Hand campaign kicks off. All coordinators are strongly encouraged to attend.

If you need additional training or resources, contact your USECF Board liaison.

As a Campaign Coordinator, you are responsible for helping employees in your department with processing contributions manually and online. The preferred method is handling donations ― even one-time cash donations ― online. Manual processing should be used only when online access is not feasible.

The online donations system is available to employees for making contributions only during the annual Lend A Helping Hand campaign, which usually runs for six weeks from about September 23 until the beginning of November.

Campaign Coordinators, however, have access to the online donations system about a week before and after the campaign in order to prepare for and to close transactions.

In order to be able to manage donations for your departments, you have to have coordinator rights to the USECF donations processing system.

DTS has already setup your coordinator rights. To check that you have coordinator rights, please login to the portal using your State Employee username and password. After you login, make sure you have option “Manage Department Donators.” If so, then you are set up with coordinator rights and you are ready to manage donations, etc.

Get to the portal by going to the Donate page and clicking on the “Make a Donation” button (just like the button here).

Instructions for Using the Online Donations Systems

Download a PowerPoint presentation showing detailed instructions with screenshots of how to perform various transactions on the online donations system. The presentation covers the following transactions:

  • Donating through the USECF website (slide 8)
  • Resetting and changing an employee’s donation record (slide 18)
  • Accessing campaign reports (slide 24)
  • Resolving incomplete donation transactions (slide 27)
  • Completing the campaign and following up (slide 30)
  • Frequently asked questions (slide 37)

Last updated: September 20, 2022 at 1:17 pm